We want to advise customers in order to conform to current guidance and to minimise contact we are offering the following delivery options.
1. we can offer delivery to garages or outbuildings if people are self isolating, so that after a safe period customers can move the items into their home themselves.
2. We offer free storage, so for any items purchased in this period of crisis, delivery can be delayed on request for as long as necessary.
3.For customers that are not currently self isolating and wish our delivery team to install their items we are using hand sanitizer before and after delivery and won’t be offended if you want to retreat to another room whilst they move the item in.
In addition our business and warehouse is located in a very rural location and we do not have any employees outside of our family, so contact with other people will be very limited which will hopefully reduce risk further. We have our own delivery van and only deliver our own items so our delivery team are not visiting lots of different addresses across the country. Hope this helps to reassure you that we feel we are well positioned to continue to supply our furniture without putting our customers or our team at risk.
We will update this page if there are any changes to our operations, as advice is updated.